Terms & Conditions

RATES AND DEPOSITS

Rates are subject to change as a result of changes in your arrival and /or departure dates and room types. All rates are quoted in Euro. The maximum number of guests per room is based upon room types. Please check your room type descriptions for details. Children, 12 years and older, stay as adults. 8 percent VAT is included in room rates. Cribs are free of charge depending on the capacity of the room type.

At check-in, a total deposit of 500 Euros is required for stays of 3 nights or less, and 250 Euros per night for stays of 4 nights or more. The deposit can be paid by credit card or in cash.

The deposit will be refunded in cash on the day of check-out for payments made in cash and for payments made by credit card, the refund amount will be credited back to the credit card.

CREDIT CARD INFORMATION AND PAYMENTS

A valid credit card is required to secure your reservation. Upon reservation, your credit card will be charged for the amount indicated on the booking confirmation page or email. Debit cards are not accepted. Exchange rates are applicable at time of reservation, but are subject to currency fluctuations and billing may be at the prevailing exchange rate upon completion of your stay. Please consider that all the rates provided on the website are in Euro. The name on your credit card must match the name on your reservation. If it does not, please be aware that your reservation will not be guaranteed and potentially be cancelled.

The credit card must be presented upon check-in, along with a valid photo identification of the cardholder and registered hotel guest. On the day of arrival, Regnum Carya will pre-authorize your credit card to ensure sufficient funds are available to cover the charges for your entire stay. Should the credit card be declined, be invalid or if no credit card is presented, another form of payment will be required or the reservation may be subject to cancellation without notice.

CHECK-IN AND CHECK-OUT

Check-in time is earliest 3 PM and Check-out time is latest 12 PM. You must be at least 18 years old or stay with your parents to check-in and register for a room. A valid government issued identification or passport must be presented upon check-in.

Should you arrive at the Hotel prior to the normal check-in time, you are advised to approach the Hotel's Reception for assistance in storing your luggage until check-in is available. An early check-in fee, which is 50 percent of your daily rate, will apply for early check-ins. Early check-in is only available on request subject to room availability and occupancy levels. Please contact the Hotel before your arrival for early check-in requests.

For late check-out requests, please check with the Hotel's Front Desk - Reception at least 24 hours prior to your departure regarding availability of late check-out. A half-day room charge may be incurred for late check-out between 12 PM to 6 PM and a full day room charge may be incurred for late check-outs after 6 PM.

SMOKING POLICY

All of the rooms are no-smoking in Regnum Carya. Smoking in indoor spaces is prohibited by local law. Smoking is allowed at designated outdoor areas.

PET POLICY

Pets are not allowed.

FURTHER INFORMATION

In proceeding with the reservation, you further agree to allow Regnum Carya or any of its affiliated companies to send you information on upcoming events and promotions, and or related information via the email address provided. You may unsubscribe to any such email at any time upon receipt of the aforesaid email or you may contact us via direct@regnumhotels.com

GENERAL PROVISIONS

By proceeding with the reservation, you further agree and acknowledges that if the reservation is accepted by Regnum Carya, your stay subsequently shall be subject to the Hotel’s standard terms and conditions of stay. Regnum Carya shall be entitled to vary, amend and/or otherwise change these terms and conditions at any time without prior notice. The reservation and the terms and conditions set out hereto shall be governed in accordance with the law of the Turkish Republic.

We declare and undertake that the confidentiality of your personal information is important to us and that it shall not be shared with third parties, institutions or corporations other than legally authorised entities. All links on our website and their contents are the responsibility of the owners, confidentiality guidelines are specified by their own confidentiality policies.

All users visiting or actively using this website are considered to have accepted the conditions written hereby.